Shipping policy

Shipping Policy

Thank you for shopping with us. As a growing independent clothing brand, every order means a lot to us. We appreciate your patience and support while we carefully prepare and ship your items.

Order Processing

Please allow 3–5 business days for order processing before shipment. Processing times may be longer during drops, restocks, holidays, or high-order periods.

Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times after shipment:

  • U.S. Standard Shipping: 3–7 business days
  • International Shipping: 7–21 business days

Delivery times may vary depending on your location and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Orders

Tracking information will be emailed once your order has shipped. Please allow up to 48 hours for tracking updates.

Lost or Delayed Packages

We are not responsible for packages lost, stolen, or delayed by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly first.

If you need additional help, reach out to us and we’ll do our best to assist.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

International Orders

Customers are responsible for any customs fees, taxes, or import duties required by their country.

Contact

For any shipping questions, contact us at:

Email: Stepboy.us@gmail.com 
Instagram: Stepboy.us

Thank you for supporting our brand.